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How fair786 Handles Your Personal Data

At fair786, we take the privacy of every account holder seriously — from the moment you register to every transaction you make via UPI, Paytm or PhonePe.

Data collected only as neededUPI, Paytm, PhonePe details securedYour right to access or delete dataNo data sold to third partiesEncrypted account storage

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What This Policy Covers and Where It Applies

fair786 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all personal data processed through fair786 accounts, including data submitted during registration, payment transactions made via UPI, Paytm or PhonePe, and activity logs generated while you use the platform. Access to fair786 services depends on local law and is available where

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local law permits. We collect the minimum data necessary to operate your account: your name, contact details, payment identifiers and device information. Data is processed in accordance with applicable privacy law in the jurisdictions where we operate. We do not share, sell or rent your personal
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data to third-party marketing companies. Any data shared with payment processors such as UPI networks, Paytm or PhonePe is limited strictly to what is required to complete your transaction and is governed by those providers' own policies.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how your personal data is handled, want to request a copy of your data, or need to raise a concern about how we have processed your information, our dedicated privacy support team is available seven days a week. We aim to acknowledge all data-related requests within 48 hours and resolve them within the timeframes required by applicable law.

Team online

Privacy Email

Send your data access, correction or deletion request directly to our privacy team by email. We log every request and reply with a reference number so you can track the outcome.

Live Chat

Open the live chat window inside your fair786 account to speak with a support agent about any privacy concern. Agents are available around the clock and can escalate data requests on your behalf.

Help Centre

Our Help Centre contains step-by-step instructions for submitting a data subject request, understanding cookie settings, and adjusting the marketing preferences linked to your account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Every layer of fair786's data handling is designed to keep your personal and payment information secure.

Encryption at Rest and in Transit

All personal data stored on fair786 servers is encrypted using AES-256. Data transmitted between your device and our platform — including UPI or Paytm transaction details — travels over TLS-secured connections to prevent interception.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences in your browser settings at any time; declining analytics cookies does not affect account functionality or your ability to deposit via PhonePe or UPI.

Account Security Controls

Your account is protected by password authentication and, where enabled, two-step verification. We log all login attempts and alert you by email or SMS if access is detected from an unrecognised device or location.

Data Retention Windows

We retain account registration data for as long as your account is active and for a defined period afterwards as required by applicable financial and legal obligations. Payment transaction records linked to UPI, Paytm or PhonePe are retained for the period mandated by Indian financial regulations.

Your Right to Request Changes

You can request access to, correction of, or deletion of your personal data at any time by contacting our privacy team. We will verify your identity before processing any request and respond within the statutory timeframe set by applicable law.

Third-Party Data Sharing Limits

We share data only with payment processors (UPI networks, Paytm, PhonePe), fraud-prevention services, and regulatory bodies where disclosure is legally required. We never sell your data or pass it to third-party advertising networks without your explicit consent.

Common Questions About Your Data Rights

The questions below address what fair786 collects, how your payment data is handled, and the exact steps to exercise your rights. If your question is not covered here, contact our privacy team directly via live chat or email.

We collect your name, email address, phone number, date of birth and the payment identifiers associated with UPI, Paytm or PhonePe. We also log device type, IP address and session activity to protect your account from unauthorised access.

Payment identifiers linked to UPI, Paytm or PhonePe are stored in encrypted form and are never shared with third parties for marketing. Only the data required to process or verify a transaction is passed to the relevant payment processor, and only over a secure TLS connection.

Yes. Submit a data access request through our Help Centre or by emailing the privacy team. We will verify your identity and provide a structured copy of your data within the timeframe required by applicable law in your jurisdiction.

Contact our privacy team via email or live chat with a deletion request. After verifying your identity, we will remove personal data that we are not legally required to retain. Some transaction records may be kept for the period mandated by Indian financial regulations.

We use session cookies for account functionality and analytics cookies to understand page usage. Analytics cookies can be declined in your browser settings without affecting your ability to log in, deposit via PhonePe or UPI, or access any part of the platform.

We share data only with payment processors like UPI networks, Paytm and PhonePe, fraud-prevention services, and regulatory authorities where legally required. We never sell personal data or pass it to advertising networks without your explicit consent.

Reach our privacy team by email or via the live chat inside your account. We acknowledge all complaints within 48 hours. If you are unsatisfied with our response, you may escalate to the relevant data protection authority in your jurisdiction where local law provides this right.

How fair786 Handles Your Personal Data

How to Contact Us About Your Data

Privacy Email

Live Chat

Help Centre

How We Protect and Manage Your Account Data

Encryption at Rest and in Transit

Cookie Management

Account Security Controls

Data Retention Windows

Your Right to Request Changes

Third-Party Data Sharing Limits

Common Questions About Your Data Rights

01 What personal data does fair786 collect when I open an account?

02 How is my UPI or Paytm payment data stored and protected?

03 Can I request a copy of all the personal data fair786 holds about me?

04 How do I ask fair786 to delete my account and personal data?

05 Does fair786 use cookies, and can I turn them off?

06 Does fair786 share my data with any third parties?

07 Who do I contact if I believe my data has been mishandled?

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